Host Management Service

Service includes:

Yuan-Jhen Information is committed to providing a stable and secure network service quality. We are customer-centric, innovation-oriented, and service-oriented. We make great efforts to try, develop, and introduce new technologies. The entire product line uses energy-saving servers to create a green IT environment.

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Remote network services
systems management
24x7 technical support
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DNS hosting service
Domain registration
New top-level domains

Management Service

Yuan-Jhen provides proactive hosting management services, which are maintained by Red Hat certified engineers.
Pay an extra fee of NT$ 4000 per month to enjoy the full service. (Quarterly NT$ 3200 per month for dedicated hosting; NT$ 3000 per month for VPS hosting)   

  • 24/7 Monitoring Service
        24-hour system service monitoring and resource monitoring. When system service does not work normally, the engineer will assist and deal with it immediately to minimize the impact.  
 
  • Follow-up Maintenance Work
        Engineers will confirm hosting resources and backup status, and send a monthly report of the hosting management to you. Installing specified packages and adjusting service settings are also available by request.
    
  • Account Backup
        We assist customers in setting up local or FTP backups. We can cooperate with customers to specify the backup time or set the number of backups to reduce the risk of losing important data.
    
  • WHM/cPanel:Installation and Optimization.                  
    • WHM/cPanel:Free Installation Service (For CentOS).       
    • Free installation service of paid CloudLinux software (including:common package installation and configuration optimization).      
    • Configuration and optimization of system service (Including Tweak Settings, Apache, PHP, Exim, MySQL, etc.)       
    • ReverseProxy setting.(by request)       
    • Assist in installing CSF/LFD software firewall and optimize settings      
    • Free KernelCare and assistance with installation. (Daily Kernel automatic security update, no reboot required)  
    • Automatic daily system software update.    
    
  • Web transfer for Free
         We have a service of quick transfer in 48 hours, which provides the best service and let engineers help you to transfer all the way in the process.
    
  • Extra Management Services
          There are extra services for different plans, please refer to the "Extra Expense" description at the bottom of each plan.