Contact us

Service hotline: +886 2 4499-343
Address：12F, 866-11, Zhongzheng Road, Zhonghe District, New Taipei City.
Customer Area (for Billing):【Login customer area】

Emergency Notification System

　If the night staff is temporarily unavailable, it can be used in emergencies.
Log in to the customer system first; please log in here: 【Emergency Notification System】

Live Chat (Monday to Friday 8:30 a.m. - 5:30 p.m)

Contact Points for Various Services

Technical Support

Engineers are available online for troubleshooting 24 hours a day.

Billing Support

Monday to Friday, 8:30-17:30. Feel free to fill out the form to contact us outside of office hours.

Bussiness Consulting

For any business needs, we will provide tailored to your requirements